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06 August 2008

Little Italy of Boston

Last Friday night i went into Boston with some friends to celebrate my friend Andy's birthday. He's Italian so we went to the North End where, for the month of August, they are having a festival each Friday to celebrate a different saint. There is lots of food and people and music. A very lively scene.



We made one mistake though. We chose a restaurant that looked like it could seat all 10 of us and get us food relatively quickly. We chose a place called "Spagnuolo's". I'll start with the positives 1. the food was good 2. we could all sit together at one table. HOWEVER, it was not worth it.


Our waitress had had a rough day although I'm not sure that she'd be any different on any other day. In a nearly empty restaurant, she didn't speak, but instead yelled at us. If you had a question about the menu, she couldn't explain it or was at least very put off that you had a question. We were a little bit afraid to ask for beverages to drink, which was probably good because they charged $2.50 for a CAN of coke. The plates were hot so watch out, she can't be expected to carry those, so she'll just throw your pizza at you... unless she first drops it on the floor while bringing it to you. Sorry Mike, you'll just have to watch the rest of us eat. The salad that she served our friend Michelle was "the best she could do for this late in the evening". They were out of bread to serve with the meal. They were "out" of bags for you to carry your food home in... so have fun with that on the T. Although, I had seen someone with a bag, so I did ask her if she was sure about the bag situation and she miraculously found one bag. And if you were talking to her, pay attention, she'll probably start her sentence in the kitchen. At one point, I think about the time I asked for the bag, I got poked by a friend who told me to listen because the waitress was talking to me... from 15 feet away as she came towards us. Wow.

Now, are you ready for this? This is the best part: the bill. Now, most waitresses are used to serving large parties. It was clear that she had been doing this profession for quite some time, however this was a huge issue. Most of us had cash but one couple did not, so we wanted to put a bit on their card and then the rest cash. Now, I'll say this, just getting to the point where she would put some money on the card and take the rest cash took about 20 minutes. It was like she had never been asked to split a bill before. Frankly, the fact that 9/10 of us had cash was wonderful... it can really get ugly sometimes if multiple people need to use cards. The service had been absolutely terrible, so we weren't too keen on giving her a big tip. We weren't going to leave her with nothing... just not 20%. The bill was around $110. And somehow she got it in her head that she was getting a $25 tip. We told her to put $25 on the credit card that our friends were using to pay since that was what they needed to contribute, then we had cash for the rest. But the thing is, the cash that we gave her didn't leave her with a $25 tip. So, she charged the credit card $37 AND kept all the cash. Jeff (whose card she over-charged) was not happy about this. Who would be? I'm really glad that he made a fuss because they had charged more than was authorized, and we made her give us $12 cash.


We finally got out of there, she got a $15 tip, and we were totally exasperated. Afterwards, we did some serious debriefing and counseling about what had gone on in there... all the way home! Andy- nice choice- quite a memorable birthday huh? :)

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